Legal
Privacy Policy
This Privacy Policy explains how Saoria LLC (“Saoria Agency”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit saoriaagency.com (the “Website”) or use our services. We are committed to handling your information responsibly and transparently.
Data controllerSaoria LLC
8206 Louisiana Blvd NE Ste A
Albuquerque, NM 87113-1738, USA
Email: contact@saoriaagency.com
1. Information we collect
We collect the following categories of information:
- Information you provide directly — when you submit our contact form or communicate with us, we collect your name, email address, company name, website URL, estimated monthly advertising spend, selected plan and the content of your message.
- Onboarding and compliance information — if you apply for our services, we may collect business registration details, billing information and, where required, identity verification documents.
- Technical information — standard server logs, including IP address, browser type, pages visited and timestamps, collected automatically when you browse the Website.
- Cookies — as described in our Cookie Policy.
2. How we use your information
We use personal information to:
- Respond to inquiries and provide requested information about our services;
- Evaluate applications, perform compliance reviews and onboard clients;
- Provide, operate and support our services, including billing and top-up processing;
- Meet legal, accounting, tax and regulatory obligations;
- Protect against fraud, abuse and misuse of our services;
- Maintain and improve the Website and our service quality.
3. Legal bases for processing
Where applicable law (such as the EU/UK General Data Protection Regulation) requires a legal basis, we process personal information: to perform a contract or take pre-contractual steps at your request; to comply with legal obligations; for our legitimate interests in operating, securing and improving our business; or with your consent, which you may withdraw at any time.
4. Sharing of information
We do not sell personal information. We share information only with:
- Service providers — hosting, email, payment processing and similar providers that process data on our behalf under appropriate safeguards;
- Professional advisers — lawyers, accountants and auditors where reasonably necessary;
- Authorities — where disclosure is required by law, regulation or valid legal process;
- Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.
5. International transfers
We are based in the United States and serve international clients. If you access the Website or our services from outside the USA, your information will be transferred to and processed in the United States. Where required, we implement appropriate safeguards for such transfers.
6. Data retention
We retain personal information only as long as necessary for the purposes described above, including legal, accounting and reporting requirements. Contact inquiries that do not lead to a business relationship are deleted within a reasonable period. Client records are retained for the duration of the relationship and any legally required period thereafter.
7. Security
We apply reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have rights to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at contact@saoriaagency.com. We respond to verified requests within the timeframes required by applicable law.
9. Children
The Website and our services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be communicated on this page.
11. Contact
For any privacy question or request, contact Saoria LLC, 8206 Louisiana Blvd NE Ste A, Albuquerque, NM 87113-1738, USA, or email contact@saoriaagency.com.