Legal
Terms of Service
These Terms of Service (the “Terms”) govern access to and use of the website saoriaagency.com (the “Website”) and the services provided by Saoria LLC, trading as Saoria Agency (“Saoria Agency”, “we”, “us”), a limited liability company with its registered address at 8206 Louisiana Blvd NE Ste A, Albuquerque, NM 87113-1738, USA. By using the Website or engaging our services, you agree to these Terms.
1. Services
Saoria Agency provides advertising infrastructure services, including managed Google Ads accounts, account management, billing and top-up management, onboarding and related support (the “Services”). The specific scope, plan and fees applicable to a client are those confirmed in writing during onboarding and displayed on our Pricing page.
2. Eligibility and onboarding
- The Services are available to businesses only, not to consumers.
- All prospective clients pass a compliance review before onboarding. We may request business registration documents, website access and identity verification.
- We may accept or decline any application at our sole discretion, including where an offer or vertical cannot be operated compliantly.
3. Fees and payment
- Subscription fees are billed monthly in advance: $300/month for the Essential plan and $600/month for the Scale plan, unless otherwise agreed in writing.
- A flat top-up service fee applies when advertising funds are added to accounts: 7% (Essential) or 5% (Scale).
- Advertising spend is separate from subscription fees and is funded by the client through top-ups.
- Fees are quoted exclusive of any applicable taxes, which are the client’s responsibility where required by law.
- We may suspend Services for overdue amounts after reasonable notice.
4. Client obligations
- You must comply at all times with Google Ads policies and all applicable laws and regulations in the markets you target.
- You must provide accurate, complete information during onboarding and keep it up to date.
- You are responsible for your campaigns, landing pages, products, claims and customer relationships.
- You must not use the Services for prohibited, deceptive or illegal products or practices, or attempt to circumvent platform policies or enforcement.
5. Platform disclaimer
Google Ads is a trademark of Google LLC. Saoria Agency is an independent company and is not owned, operated, sponsored or officially affiliated with Google LLC unless explicitly stated. Advertising accounts remain subject to Google’s approval process and policies. Campaign approval cannot be guaranteed, advertising performance cannot be guaranteed, and Saoria Agency does not guarantee campaign results. Platform decisions — including account reviews, suspensions or policy enforcement — are made by the platform, not by us.
6. Term, suspension and termination
- Subscriptions run monthly and renew automatically until cancelled. Cancellations take effect at the end of the current billing period.
- We may suspend or terminate the Services immediately if you breach these Terms, fail compliance review, misuse accounts or create legal or platform risk.
- Upon termination, unspent advertising balances are handled as described in our Refund Policy.
7. Intellectual property
The Website, its content and our materials are owned by Saoria LLC or its licensors. You retain all rights to your own brand assets, creatives and data. Each party grants the other only the limited rights necessary to perform under these Terms.
8. Confidentiality
Each party will keep the other party’s non-public business information confidential and use it only as necessary to perform under these Terms, except where disclosure is required by law.
9. Disclaimer of warranties
Except as expressly stated, the Services and the Website are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement.
10. Limitation of liability
To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data; and (b) our total aggregate liability arising out of or relating to the Services shall not exceed the subscription fees paid by you to us during the three (3) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
11. Indemnification
You will indemnify and hold harmless Saoria LLC from claims, damages and expenses (including reasonable attorneys’ fees) arising from your campaigns, products, content, breach of these Terms or violation of applicable law or platform policies.
12. Governing law and disputes
These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-law rules. The state and federal courts located in Bernalillo County, New Mexico shall have exclusive jurisdiction, and each party consents to their jurisdiction. Before filing any claim, the parties agree to attempt in good faith to resolve the dispute informally within thirty (30) days of written notice.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date, and continued use of the Services after the effective date constitutes acceptance.
14. Contact
Saoria LLC, 8206 Louisiana Blvd NE Ste A, Albuquerque, NM 87113-1738, USA — contact@saoriaagency.com.